1) Who are we and what is this platform?

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We (UNICO.ai CZ, s.r.o., ID no: 06118313, seated at Krakovská 1256/24, 110 00 Praha 1, the Czech Republic) are a Czech IT company that aims at improving cooperation between universities and businesses. We want this cooperation to be efficient, transparent, and beneficial for researchers, universities, entrepreneurs, and the society at large. As one of our contributions towards this goal we have created this smart platform called EXPERTS.AI: a platform in which other users may search for experts with relevant focus and expertise. The platform is based on public data and on data provided for this purpose by researchers and universities in accordance with relevant data protection rules.

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2) What regulates the use of this platform?

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This document sets out basic rights and obligations that you and we need to follow while using this platform. You agree to these Terms of Use by continuing to use the platform at https://experts.ai and its subdomains (by registration). You agree specifically to the provisions of the Terms of Use that apply to our paid services by making an order.

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The following documents form an integral part of the Terms of Use:

• Complaints Procedure 

• Sample Withdrawal Form 

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If you would like to know how we process personal data, you may find further information in our Privacy Policy

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Issues that are not explicitly mentioned in any of these documents are governed by the laws of the Czech Republic (except for conflict-of-law rules of private international law). This shall also apply to obligations to compensate damage caused by breach of these Terms of Use or surrendering of unjust enrichment arising in connection with these Terms of Use. This choice of law does not exclude the rights that consumers have under the laws that would apply under the rules of private international law.

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If you encounter any problems while using the platform, please contact us. If we do not manage to accommodate your request and to settle our disputes by agreement, all disputes arising from the use of the platform or in connection with it will be finally decided:

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• in case you are not a consumer, by the Arbitration Court attached to the Czech Chamber of Commerce and the Agricultural Chamber of the Czech Republic by one arbitrator appointed by the President of the Arbitration Court in accordance with the On-line Rules of the Arbitration Court. The arbitration proceedings will be held in English. The e-mail addresses used for the conduct of the on-line arbitral proceedings are: legal@unico.ai for us and the email you provided us through the platform for you;

• in case you are a consumer (e.g., expert from university), by the competent Czech courts according to the place of domicile of UNICO.ai CZ, s.r.o unless the international dispute resolution rules for consumers state that the dispute shall be decided by other competent court.

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3) Who can use this platform?

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You may use our platform either as an individual (natural person) or as a representative of a corporation (legal person).

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Most features of the platform can be used by registering and providing us with basic information about you (name, surname, email address, institution). If you register, you must provide us with true and accurate information about yourself. If your profile contains misleading or false information, we may remove your profile.

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However, for certain features you may need to provide us with a proof of your identity and with a document stipulating that you have full powers/authority necessary for entering into the agreement on behalf of your corporation (organization, institution). This is necessary because we need to be reasonably certain about identities of all people that can have access to trade secrets and other confidential information.

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4) What services do we provide?

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We provide services based on the package (subscription) that you choose. We offer a simple package for free that allows you to try out our platform. On your wish, we can provide you also with additional (premium) services which will be available upon payment of a fee.

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If you want to use our platform, you have to create an account. For that you have to provide us with accurate information about you and your activities.

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We are committed to gradually improving our services. That is why the platform, and these Terms of Use may change from time to time. We will always notify you about any significant changes we are about to make at least 15 days before a change takes effect. We may notify you either by e-mail address you provided us through the platform or by showing you a notification on the platform. If you continue to use the platform after a change took effect, we take it as your acceptance of the change. If do not agree with the change and consider it material, you may terminate your subscription during the 15-day period before a change takes effect. And if applicable, we will give you back your fee for the remaining prepaid period.

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5) What quality of services do we guarantee?

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We want the services to run as smoothly and reliably as possible. However, that is not always possible due to technical problems, maintenance, upgrades or similar issues.  If you use our platform and related services for free, we provide them to you “as it is”, without any guarantees. Among other things, we do not guarantee that our services and its use are suitable for a specific purpose. We do not provide any guarantee that our platform works without any error, fault, interruption or any other problem or in absolute security.

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If you use paid services, we commit ourselves to 98 % uptime/availability of the paid service. If we do not stand up to our commitment, you  have rights of defective performance specified in article 14) of these Terms of Use and Complaints Procedure which forms an integral part of these Terms of Use.

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There are some events that are out of our control and for which we cannot take any responsibility. Such events include, without limitation, your illegal or abusive behaviour, network unavailability, terrorist or cyber-attacks, wars and other force majeure events.

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We will inform you via email in advance if we know that there is going to be a service outage (e.g., in case of a scheduled maintenance).

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6) How do we treat your data?

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As our platform serves to enable cooperation and contact between academia and business, by registering on our platform, you agree that your profile will be visible to all registered platform users and that these users may search for your profile on the platform, access it and contact you through the platform or through e-mail address provided during registration. Such data include e. g., your basic identification, contact and professional data (incl. your company/institution and your position) and your research outcomes that you would like to be associated with.

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You are allowed to change the data in your profile as long as your profile does not contain any misleading or false information. You may also disable the possibility for other platform users to contact you through the platform itself.

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You may give us a consent, in accordance with the Privacy Policy and data protection rules, to make your data mentioned above available in an aggregated database/platform accessible to a broad public.

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We will not allow other users to see the data that you label as private. We may, however, use such data for improving our algorithms; in doing so, we take adequate measures to prevent other users from reconstructing your private data from their search results.

For more information about how we treat your data (personal information in particular), please see our Privacy Policy 

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7) How can you use our platform and how can we use your content?

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You are allowed to use the platform and its services based on your registration (applicable for free functionalities) or paid subscription if such is necessary for the use of a premium service. This right to use does not constitute a licence. You agree that the right to use our platform is personal and you are not allowed to share your profile and enable usage of the platform to other people (for personal profiles) or to people outside your corporation/institution (for corporate/institutional profiles).

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We retain all our rights in the software, algorithms, know-how, graphics etc. that form part of the platform. The platform is protected by the copyright laws and other intellectual property laws of the Czech Republic and by applicable international copyright treaties.

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Unless you have our prior written consent, you are not allowed to decompile, disassemble, or reverse engineer our whole platform or any of its parts (nor even attempt to do so), or create any derivative works based on the platform, any of its parts or any other services provided by us to you. This limitation mainly includes the prohibition to use any of the data which are stored on our platforms. This applies to anyone using our platform (regardless of the registration).

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Unless you have our prior written consent, you specifically agree not to scrape, use any spider-like or bot-like system or otherwise use the platforms and the data it includes to develop or improve any product or service which may, directly or indirectly, commercially or non-commercially, compete with our platform or other services we provide, or which may be damaging or detrimental to our platform or other services we provide. We will consider any product or service which will aggregate any research data for any purpose, and which will be created by breaching these Terms of Use as competitive to our platform.  This applies to anyone using our platform (regardless of the registration).

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As a user you can submit your own content on your profile (e.g., scientific articles). When you do so, you agree and represent that you have created that content, you are its owner, you have received the relevant permission/license, or you are permitted to do so under Open Access / Creative Commons license.  You also agree that the content was produced in compliance with applicable laws, does not contain libellous, defamatory, hateful or otherwise unlawful information and does not violate any copyright, other right or these Terms of Use. You also agree to only use our platform to submit research-related content and not your unrelated personal files.

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You or the owner of the content retain the copyright in the submitted content, but by submitting it to the platform, you are granting us a non-exclusive licence to use your content for improving the cooperation between academia and businesses. By submitting your own content, you allow us to extract metadata for the purposes of indexing and improved searchability.

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You acknowledge and agree that when you post content on your profile, you are doing so at your own discretion and risk, including any reliance on the accuracy or completeness of that content.

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8) Are there any things that you should not use the platform for?

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Yes, you should not do any of the following:

• use the platform for any illegal or unfair purposes;

• upload any malware to the platform;

• overload our servers;

• use the platform to upload, post, send or otherwise make available any content which may include spam, unsolicited or unauthorised advertising or any other promotional materials;

• resell our services to somebody else;

• create a false identity, misrepresent your identity or provide us with inaccurate information;

• use or attempt to use another’s account;

• do anything that could compromise the confidentiality of your account’s access details;

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9) Are there any limits on our responsibility?

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Yes. You should be aware especially of the following:

• We cannot be responsible for the consequences of your breach of these Terms of Use.

• We accept no liability in respect of any content submitted by users. We generally do not review content provided by our users. We reserve the right to remove, at our sole discretion, any inappropriate content, especially content which violates intellectual property rights or other rights of third parties or which is in breach of these Terms of Use.

• We cannot warrant that the platform, its contents, or your means of communication with the platform are malware free. You must take your own reasonable precautions in this respect.

• We may modify, update or suspend the platform or our services in whole or in part without notice, especially in the event of platform routine or emergency maintenance or update, technical failures or other reasons outside our control. We aim to keep the platform available at all times but we are not liable for temporary unavailability.

• General rules on the liability for damages are contained in the Czech Civil Code (Act No. 89/2012 Coll., as amended).

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10) Can we close your account?

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Yes, we may, at our sole discretion, close your account if you materially (seriously) violate these Terms of Use. If you break our rules only lightly, we will tell you about that and ask you to obey the Terms of Use. If you repeatedly (at least three times) lightly break our rules, we reserve to right to close your account.

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You materially (seriously) violate Terms of Use especially if you violate article 9 of the Terms of Use (how not to use our platform) or if you are late with payment of any fee that you are obliged to pay to us according to these Terms of Use for more than 20 days after we send you a notice.

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11) What to do if you do not want to use the platform anymore?

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You may close your account at any time. If you close your account, you will not be able to use our services. If you close your account before the end of your subscription period, we will not refund you for the unused time and we need a compensate our costs for administrating your account and services. Our right not to refund you according to the previous sentence does not apply if you are a consumer and you exercise your right to withdraw from the contract within the statutory 14-day withdrawal period (as stated in article 13).

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12) Information for consumers

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If you are a consumer (generally understood as an individual acting in a personal, non‑commercial matter), you have special consumer rights in relation to these Terms of Use under applicable legal regulations. In general, you are informed of your consumer rights in relating to using the services under these Terms of Use.

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We inform you as a consumer about the following information:

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• Our postal address is the same as the address of our registered office;

• Our e-mail address is helpdesk@experts.ai;

• You do not incur any costs for provision of the service, except for possible subscription fees;

• You do not incur any costs for using remote means of communication;

• You need access to the Internet and common web browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Safari) to use our platform and services;

• You have a right to withdraw from the contract that we conclude upon creation of your account or order of our paid services under the following conditions:

  • You have a right to withdraw from the contract that we conclude upon creation of your account or order of our paid services in a period of 14 days from the conclusion of such contract, by a notice sent to us not later than the last day of the 14-day period;

  • You may withdraw from the contract by any means, especially by using our sample withdrawal form [odkaz] which forms a part of these Terms of Use and by sending it on e-mail address helpdesk@experts.ai. We will directly confirm you that we have received your withdrawal;

  • We will refund you without undue delay, but no later than 14 days from the date of withdrawal, all fees received from you. We will return the fees to you in the same way we received them. This is without prejudice to the next paragraph of the Terms of Use;

  • If you use our services, you explicitly agree that your registration or order of the paid services is a request to start with the provision of these services before the end of the 14 days period to withdraw from the contract consisted of these Terms of Use which allows you to use our platform and services. If you withdraw from the contract after we start with the provision of our services, we have a right to a proportionate part of the agreed price for the paid services provided up to the time of withdrawal;

• We are not bound by any code of conduct within the meaning of Section 1826(1)(e) of the Civil Code;

• The concluded contract for the use of our platform and services is stored with us. Without undue delay after the conclusion of this contract, you will receive a confirmation of the conclusion of this contract to your contact email along with a copy of the Terms of Use

• In case of a dispute with us regarding the rights and obligations hereunder, you may file an application for out-of-court resolution of the dispute. Information on the manner and conditions of out-of-court resolution, as well as the form for initiation of a procedure concerning an out-of-court resolution of a consumer dispute, is available on the website of the Czech Trade Inspection Authority at www.coi.cz in the Czech and English languages. A list of authorities of other EU Member States that are competent to settle consumer disputes out of court is available here. As a consumer, you may also use the online dispute resolution platform established by the European Commission at: http://ec.europa.eu/consumers/odr/.

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13) Your rights on defective performance of our services

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Rights arising from defective performance and their application are governed by the Complaints Procedure, which is an integral part of these Terms of Use.

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14) How can you contact us?

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You may contact us at the following addresses:

• e-mail: helpdesk@experts.ai,

• postal address: UNICO.ai CZ, s.r.o., ID no:06118313, Krakovská 1256/24, 110 00 Praha 1, the Czech Republic